If you are a service provider you do stuff for people. If you employ service providers you pay people to do stuff for you. Overly simplistic? Perhaps, but good enough for the purposes of talking to both of you, or talking to the person who plays different roles. These two quotes could change how you act and what you expect.
👆1. “You’re not interrupting me. You are why I am here.” ✌2. “If your client could read your mind during your time together, would your client think paying you was money well spent?”