My Great Ideas…
I have been so sick of being stranded. I decided to make good use of the pandemic unemployment money and buy a modest used car. I hooked up with someone on Facebook Marketplace, which has been a big help in the past. Turns out he was a salesman at a Honolulu Ford dealership. I kind of thought he was a private seller. Ok, my mistake. I told him I had $x. Not a penny more. I thought I heard him say under his breath, ” I can get you something for that but it’s not going to run.” I must have heard wrong, I told myself. He made a show if acting like he was in intense negotiations with the manager but finally, just for me, he got that price. I just needed the last $500 for taxes. Could I call someone? He should have sold me the car right then without taking a chance on bringing in s person who could influence me to change my mind. I called someone who will lend me money at a bit of a profit for himself. When he arrived he said “no way!” He taught me the term “underpowered,” as in this P.O.S. car goes 0-60 in 60 seconds, pedal to the metal. As my friend wa driving me out of the car lot, I felt bad about the salesman who was waiting for me. I texted the salesman to explain my friend had veto authority and he disapproved. My friend told me don’t bother bc I didn’t owe the salesman an explanation. I wanted to be polite, especially since I am working on manners. Of course I knew the salesman was trying to screw me on price but that’s to be expected. I had a positive feeling about the guy. I would discover my feelings were not reciprocated.
24 Hours Later I received A Text I Saved W/ a Screenshot
When you look at the following texts you will see salesman Mario is first, Caroleena us second in the green bubble.
Do you think Dealership Cared?
I tried to report this abusive salesman but did Honolulu Ford on North King Street next to Carrington High School care? No one would take my call nor did anyone call me back. Turns out my reviews are very popular and I am posting Mario’s words. I am glad he gave me consent to use his texts. I will tell you faithful readers of the response to my review.
A Sales Tactic
I did a training to learn how to sell cars. Two relev points are: everything they say is pre planned and precisely scripted two, they want to keep you engaged by getting you in, keeping you there, getting you back. When I looked the messages over I see it is an attempt to insult me and get me to show a bank statement. He wants me ty o as how him my money so can have the satisfaction of being right. You’ll see that message in his half literate writing (you already know am a snob). If I show him my money I will prove I am worth the time and I am engaged even after I left. A sale is still possible! In sales, it is accepted that once a potential buyer departs, forget them, they are gone. Honolulu Ford has a different take on how to treat the person who leaves without a vehicle. This mean method is probably sanctioned by management which is why they did not call me back about my complaint of an abusive salesman. They are probably the ones who gave him the script! One thing is for sure, they do not value me. You use different tactics on different people. This guy looked at me and thought: affiliated with the homeless. I guess in a way he was right. But he was wrong to think I wanted his approval.
People say race isn’t a factor but…
I am routinely treated with this disrespect. There are men, white men and Asian men, I have met who never, not once, had anyone talk to them the way I am addressed in those texts. Not. Once. This treatment is something that always catches me by surprise, yet does not surprise me. I guess I know the hostility is there, but I never predict the form or source of the hatred.